Mark The Pond Guy has been in the landscaping business since the spring of 1989. Over the years, the landscape business has grown into a full-service water feature business, and as his kids have grown, they've become more involved in the business!
When Mark and his wife Cynthia started creating displays at Home Shows in the area in 1999, they would pay their kids to put a sticker label on the back of brochures - 1¢ per label. There would be fierce competition between the kids to get the most labels on the brochures the fastest! Other opportunities to make money involved working at The Pond Store during the summers, catching fish for customers and operating the cash register. Many of our long-time customers will remember the little girls (the "twins") basically running the retail store.
In 2001, the kids decided that if their dad was too busy building ponds for everyone else, then they would need to build their own pond at home. So they "found" all of the materials and products they needed, and got to work one day. When Mark got home that night, there was a little pond in the ground and all of the materials he needed for a job scheduled for that week were gone. But the kids were on to something - this pond was the first of many water features at the Harp residence, which is now open for Pond Tours several times per year!
So What Are The Pond Kids Up To Now?
Tori - Store Manager
Tori is the youngest Harp kid. She is the one most of you talk to when you call or visit The Pond Store. She is also in charge of scheduling consultations, services, and maintenance, as well as acting as Mark The Pond Guy's Personal Assistant. She also works the display gardens at Home & Garden Shows we do. If any of you have ever purchased plants or fish from our store, you have Tori to thank for ordering and stocking the plant and fish bins to provide the best selection for your pond! Tori is at The Pond Store Monday-Saturday, 10 AM to 5 PM and truly cares about her customers. Those of you who know Tori can attest to that fact!
- Favorite Restaurant: Dragon Fish, Seattle, WA
- Favorite Song: "You Are Loved" by Josh Groban
- Favorite Activity: Hiking
Charity - Customer Happiness
Many of our customers will recognize Charity by her smile and upbeat personality! She has always been passionate about talking to customers at our retail store, catching fish, and working at the various home & garden shows that we have displays at. You can find Charity working at the store often during the summers, as well as at The Pond Tours at Mark The Pond Guy's residence.
- Favorite Restaurant: Olive Garden
- Favorite Song: "Here We Go" by Mat Kearney
- Favorite Activity: Snowboarding
Heather - Marketing
Heather began showing an interest in graphics design, marketing, and e-commerce at a young age. Mark and Cynthia have always encouraged their kids to pursue their passions and have given them an opportunity to do what they love in the business. Heather is a self-taught graphics designer, amateur web designer, and social media marketing enthusiast. She is responsible for all online communications including the website, blog (including this post!), emails, social media outlets, the Online Store, and all other e-commerce ventures. She also designs all of the brochures, business cards, and other print media. Often you will find her at The Pond Store assisting Tori with the day-to-day operations as well as talking with people at Home & Garden Shows and The Pond Tour.
- Favorite Restaurant: HG Bistro, Puyallup, WA
- Favorite Song: "Girl On Fire" by Alicia Keys
- Favorite Activity: Exploring the PNW - hiking & camping
Dan - Crew Foreman
Dan is the guy who makes the magic happen. He started working with the crew at a young age and over time has learned all of the skills and secrets that go into creating a beautiful water feature. Drawing from his expertise, his designs have won multiple awards at Garden Shows and Home Shows. He brings a creative and artistic perspective to each project he works on, and our customers have come to trust his expertise! He is fluent in Spanish as a result from years of working with the crew, and he is the one who ensures the installation process goes smoothly and efficiently. He also represents the company at Home Shows.
- Favorite Restaurant: Famous Dave's
- Favorite Song: "Lead With Your Heart" by The Canadian Tenors
- Favorite Activity: Snowmobiling
Do you have any stories of "The Pond Kids" that you would like to share? Comment below - we would LOVE to hear from you!