Frequently Asked Questions

  • To get started, watch the 3 videos on this page and then submit a request form.

  • Ponds and waterfalls can range in price from around $6,000 and up. The only limit is your imagination and budget! Our Pondless Waterfalls start at $6,250 and our Ponds start at $8,595.

  • Follow our easy, step-by-step Leak Procedure to narrow down where your pond may be leaking.

  • We get this question a lot! We offer a Diagnostic Cleanout option for those with ponds we haven't serviced before. This will help us to become familiar with your pond, diagnose any problems or issues, and make customized recommendations for your water feature.

  • Fill out our Pond Clean Out form with as much information as you can

    Email photos of your pond to heather@markthepondguy.com

    We will email you a quote within 3-5 business days

  • Visit our Pond Calculation page to learn important formulas and calculations to better understand your specific water feature.

  • We estimate that pond owners will spend approximately 10% of the total cost of their water feature in annual maintenance.

  • We specialize in the installation and maintenance of rubber lined, ecosystem ponds with biological filtration. We do not do any repair work (including leaks, partial rebuilds, etc.) on concrete ponds, homeowner-built ponds, or preformed ponds. If you are not sure what type of pond you have and would like to see if we can work on it, please email a photo of your pond and filtration system to heather@markthepondguy.com.

  • Algae control is one of the top concerns for water feature hobbyists. There are several aspects to a healthy, well-balanced pond which include mechanical filtration, biological filtraton, fish, plants, and rocks/gravel. If you are missing one or more of these key features, you will most likely fight with algae and water clarity for the life of your pond.

    Just like in nature, all ponds will experience an algae bloom at some point. Some algae is normal and even healthy, so you shouldn't worry about minimal amounts of string algae. To control a string algae bloom, use Ecoblast. Once the bloom is under control, add beneficial bacterias and enzymes on a weekly basis to maintain optimal water clarity. For our complete guide on water clarity, visit our helpful blog posts.

  • We have specialized in water features since 1999, and as such only take on water feature projects. However, we do offer landscape and hardscape services for clients who we are also installing a water feature for. See some of our landscape projects here.